CoreSource Hires Teri Swope-Shussler as Vice President of Operations, Northeast Region

LAKE FOREST, Ill. – CoreSource, a leading third party administrator of self-funded health plans, hired Teri Swope-Shussler, 44, as Vice President of Operations, Northeast, comprising the company’s Lancaster, Penn., and Baltimore offices. She replaces newly retired Sue Houck, who was with CoreSource for more than 30 years. The announcement was made by Chip Sernyak, Regional President, CoreSource Northeast.

“We’ve brought on Teri to optimize our operations systems and processes, and take CoreSource to a new generation as one of the leading TPAs in the country,” said Sernyak.

Swope-Shussler will be responsible for leading an operations team of 200 CoreSource associates between the two Northeast offices. Her base office is in Lancaster.

“CoreSource already has an outstanding reputation in the industry, and healthcare reform now offers us new opportunities,” said Swope-Shussler. “Much of what we’ll be working on in the northeast region is positioning CoreSource to capitalize on these opportunities in the short and long term.”

Swope-Shussler has more than 20 years of experience in the health insurance industry, most recently in executive positions at Boon-Chapman, the oldest domiciled TPA in Texas, and at FiServ. She earned a BBA in international management from The University of Texas at San Antonio, and plans to do volunteer work in Lancaster County, as she did in Texas, at CASA as a Court Appointed Special Advocate for abused and neglected children.  

About CoreSource
CoreSource is one of the nation’s leading Third Party Administrators, delivering integrated, customized employee benefit solutions to self-funded employers. The company maintains claims and customer service offices in Baltimore; Charlotte, N.C.; Chicago; Columbus, Ohio (NGS CoreSource); Detroit (NGS CoreSource); Kansas City, Kan.; Lancaster, Penn., and Little Rock, Ark. CoreSource is a subsidiary of Trustmark Companies, which celebrates 100 years. Visit

Cindy Gallaher