Trustmark Raises the Bar on Health Management for Insured Members

02/24/2009

LAKE FOREST, Ill. – Taking a proactive approach to help its members take better care of themselves, identify potential health issues early, and maximize their health potential, Trustmark Companies Medical Division has launched its new Health and Wellness Management Suite of programs.

Trustmark’s Health and Wellness Management Suite is a comprehensive set of wellness and condition management tools:

  • Health and Wellness Outreach Program provides timely and personalized health information, such as sending reminders for age- and gender-appropriate screenings and preventive tests, and encouraging members with chronic conditions to stay on track
  • MyNurse 24/7 nurse line gives members around-the-clock access to a registered nurse via telephone, online chat and e-mail, offering decision support based on national clinical guidelines.

“Employers are reluctant to shift healthcare costs onto their employees by raising benefit deductibles or coinsurance costs. Instead, they’re looking for ways to keep their employees healthy in the first place,” said Jim Howe, Assistant Vice President of Trustmark’s Product Development. “We created the Health and Wellness Management Suite to take an active approach in the ongoing health of our members.”

This new suite of health and wellness management services is the latest addition to Trustmark’s Healthy Foundations®, which also provides online decision support tools, such as an health risk appraisal and hospital and treatment cost comparisons, as well as a maternity wellness program and a health and wellness e-newsletter.

Healthy Foundations is included automatically with all Trustmark medical plans. “You will rarely see other carriers provide such an extent of services to smaller employer groups, in particular, which is one of our key markets,” said Howe.

About Trustmark
Through its subsidiaries and operating divisions, Trustmark provides access to a full spectrum of flexible benefit solutions, including benefits administration, voluntary and group medical benefits, and healthcare management programs. Trustmark is known for its responsive and flexible customer service. Trustmark’s Medical Divisions include Starmark, Trustmark Group Benefits and Trustmark Affinity Markets. Visit http://www.trustmarkcompanies.com.