Trustmark Culture

When you join Trustmark, you become part of an organization that makes a positive difference in people’s lives. We constantly receive letters, e-mails and phone calls from our customers. Some simply appreciate the personal attention and knowledgeable service. Others tell us we’ve changed their lives.
 
As part of the Trustmark family, your contributions will help shape how we accomplish our shared mission and values. Our mission is to help people increase well-being through better health and greater financial security. We offer people the tools and guidance to optimize their health and the promise of financial protection in the most difficult circumstances. In addressing those basic needs, we increase overall well-being – we enable people to achieve their true potential.
 
How we work at Trustmark is as important as what we do. We have a culture shaped by our long history of service to our customers and supported by shared corporate values: Personal, Flexible and Trusted. The success of each Trustmark company is based on building and maintaining trust through personal, responsive service and flexible benefit solutions. The company’s more than 4,100 full- and part-time associates earn the trust of our customers through forthright communication and by keeping the promises we make. We do what we say we will do.
 
Our culture is reflected in the way we approach our jobs and the manner in which we work together. We have defined the core competencies that drive our business strategy forward and enable associates to develop the skills necessary to succeed. These core competencies represent who we are when we are at our best – aspects of our corporate culture that we must perpetuate if we are to remain a vital, competitive and dynamic company. At Trustmark, we value leadership, the ability to think strategically, embrace change and work collaboratively. We value functional excellence and the desire to deliver value to our customers. Those who succeed at Trustmark are people others have always looked up to as role models.
 
In short, at the Trustmark Companies, we help people thrive. That includes our associates as well as our customers. You’ve joined a hard-working team that values wellness, fun, collaboration and community involvement. A company where your opinions matter and you can make a real and positive impact on people’s lives. Join a company with a reputation built on 100 Years of Trust. Be part of shaping an important and lasting legacy.